Frequently Asked Questions

Blue Orchid and Tropical Plants works to 1–2 business days for handling and 3–7 for the carrier, which added together gives the realistic date on the tracking email.

Spend $35.00 at Blue Orchid and Tropical Plants and shipping is free; otherwise it is a flat $5.99.

Deliveries from Blue Orchid and Tropical Plants stay within the United States.

Blue Orchid and Tropical Plants ships web orders rather than holding them, so to buy across the counter the address is 135 NE 80th Terrace, Miami, FL 33138, United States and the hours are Mon–Sat: 10:00 AM–5:00 PM | Sun: 9:00 AM–2:00 PM.

Blue Orchid and Tropical Plants offers card payment as well as Afterpay, Klarna and WeChat Pay through a hosted form; nothing sensitive reaches this site.

Returns are fine at Blue Orchid and Tropical Plants for 30 days from delivery, provided the item is unused and still packed as it came. Everything Blue Orchid and Tropical Plants requires is listed on the Refund and Returns Policy page.

After Blue Orchid and Tropical Plants receives the return, the refund follows within 5-7 business days, to the original payment method.

Blue Orchid and Tropical Plants will cancel an unpicked order in full, but once the tracking number exists the parcel is with the carrier and has to come back as a return.

Card handling at Blue Orchid and Tropical Plants is done by the payment provider on their own PCI DSS compliant systems.

Everything goes to [email protected], where Blue Orchid and Tropical Plants replies within 1 business day; the shop phone is (954) 513-0423.

Blue Orchid and Tropical Plants
135 NE 80th Terrace, Miami, FL 33138, United States
Phone: (954) 513-0423
Email: [email protected]
Hours: Mon–Sat: 10:00 AM–5:00 PM | Sun: 9:00 AM–2:00 PM